Ratings & Reviews
Resident Reviews
|Recommended: YesI was looking for my next apartment home and was assisted by a beautiful, professional and accommodating lady by the name of Debbie Anderson. She was in tune with what I was looking for and answered any and every question I had concerning the property. She was patient and very knowledgeable. I have given several of my friends her number so they will contact her for their next move. It is people like Debbie Anderson who take the anxiety out of apartment shopping. Many thanks and much appreciation Mrs. Anderson
response from property -Thank you for your five-star rating and for sharing such kind words, Wendy. It's so nice to hear that you have been treated to exceptional customer service by Debbie! We appreciate your feedback, and hope that you have a wonderful residency at Rockwood Park.
|Recommended: YesMaintenance good — Maintenance is good at getting stuff done in a timely manner. Parking is ok once in a while a car takes 2 spots or I have to park in the visitor spot because all spots are taken. Dont really call office for anything so I dont know about that. Nice that my lease renewal didn't go up or change it just stayed at the current rate I assume due to covid.
Thank you for your four-star rating of Rockwood Park! We are delighted to hear that maintenance has completed repairs quickly and that you are happy with your renewal offers. Thank you for your residency!
|Recommended: YesI have lived on the property for 2 years and I have had a wonderful experience. — I would say that it is a wonderful place to live. The staff is very friendly and accommodating, always willing to help and assist you. My experience has been great I would definitely recommend this property to my friends and family. I have personally received outstanding service from management as well as the maintenance staff and I am very thankful and grateful to them.
Hello and thank you for your positive review of Rockwood Park! We’re so glad to hear that you’re loving your space and that the team has been responsive. We appreciate your feedback. Have a great day!
|Recommended: YesReview — This property is in a convenient location, very quiet area, and nice floor plans. My family and I are very happy that we chose this location.
Thank you for your four-star rating of Rockwood Park! We're delighted that you are enjoying your stay in our community and we appreciate you choosing to make your home with us!
|Recommended: YesA NICE QUIET PLACE TO LIVE — It is a friendly community. Very low key. Very affordable. The leasing staff go above and beyond sometimes.
That's great, Dauna! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that our team has gone above and beyond for you. You deserve it! Please let us know if you need anything during your residency at Rockwood Park.
|Recommended: YesNice — Good
Thank you for your five-star rating! Please let us know if you need anything during your stay.
|Recommended: YesExcellent — Ms. Debbie is very professional and extremely supportive to all residents in every aspect of the property concerns.
Thanks for taking the time to leave a review. Hearing positive feedback about our staff makes us especially proud. We appreciate your business, and hope you'll be a resident of Rockwood Park for many years to come.
|Recommended: YesA Community Where I Feel At Home — I came to this community after 6 years in a small town with few housing options. This was the first community where I got to speak with a real person about my housing options when I first reached out. The team has made amazing efforts to help me whenever I have needed anything from quick questions to maintenance. My neighbors are incredible and kind and we live so close to a lot of great resources. I love coming home to Rockwood everyday.
Thank you for your kind words about our staff, location and the community! We are so happy to hear that our team has been responsive to your needs and that you are enjoying the community. We're happy to have you as part of the Rockwood Park family!
|Recommended: YesI love living here — Very peaceful
Thank you for awarding Rockwood Park with a 5-star rating! We appreciate your positive feedback and your residency.
|Recommended: YesMy first apartment. — This is my first apartment and so far after six months of living here I am very much satisfied with Rockwood park... No one bothers me, it’s fairly quiet, and I love the resident portal that keeps me updated and gives me the ability to pay my rent conveniently. The one con is that the garbage can overflow quickly by the dumpster and leave an eye sore for a few days. I still have yet to get through summer months but my apartment got me through winter very well, heat works great hot water is very hot... and appliances may be old but they work very well still. Overall Im happy I chose Rockwood park to be my first home
I haven’t needed to call maintenance yet but I always see them in the carts working hard responding to people’s calls. It’s very important to also point out that during these hard times bonventure Rockwood has made it a priority to work with tenants through these difficult times. It’s means a lot and takes away stress for sure. I’m proud of that because some places don’t even care about the circumstances.... so I’m very satisfied for my first half of the year
Sincerely
Regina B.
We appreciate your feedback about Rockwood Park. It’s great to hear that you’re happy with our resident portal option, but we regret that you’re not satisfied with the trash services. We’d be happy to speak with you about this as well as any other concerns you may have, just give us a call!
Bonaventure is happy to work with our residents during these unprecedented times. We know that everyone has been impacted differently and we want to do whatever we can to help! Thank you!
|Recommended: YesNeed upgrade on kitchen appliances and bath room — Location,and quiet and friendly staff
We're happy to have you as part of the Rockwood Park family! We're so pleased to hear that you are enjoying your time with us. We appreciate your feedback.
|Recommended: YesGreat first apt — I love it here Well kept and lots of natural light that comes in, built in bookshelf and full size washer and dryer are what sold me. Plenty of parking. Nice quaint neighborhood
|Recommended: YesComfortable Cozy Apartment — Friendly staff, quiet and cozy.
|Recommended: YesPleasant place to live — Quiet, and peacefull, for the most part...……...Maintenance is very quick and very respectful, great office staff. Parking would be nice to have assigned, I come home from work late and parking is always interesting. Those that have 2 cars should not be allowed to have both parked in front of building.
|Recommended: YesI love my apartment... however trying to hang my tv and cant find studs is a problem — i love it but hate the parking ... I wish it was assigned parking spots